Shipping policy
Last Updated: September 7, 2026
This Shipping Policy explains the shipping and delivery practices of Maxxima Welding Supply for orders placed through www.maxximaweldingsupply.com (the "Site").
By placing an order with Maxxima Welding Supply, you agree to this Shipping Policy as well as our applicable Terms of Service, Refund Policy, and Privacy Policy.
SECTION 1 — ORDER PROCESSING
Orders placed with Maxxima Welding Supply normally ship within 1–2 business days after payment has been successfully authorized and the order has been accepted.
Business days are Monday through Friday, excluding federal holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Processing time refers to the time required to prepare, package, and transfer an order to the shipping carrier. Processing time is separate from the carrier's estimated transit or delivery time.
While most orders normally ship within 1–2 business days, processing may occasionally take longer due to product availability, unusually large orders, high order volume, payment verification, carrier limitations, holidays, or other circumstances outside our reasonable control.
Orders containing multiple products may be shipped separately or may require additional processing time.
If an item is unavailable or an unexpected issue is expected to materially delay shipment, we may contact you using the email address or other contact information associated with your order.
The 1–2 business day processing period is an estimate and is not a guaranteed shipment or delivery date unless we expressly state otherwise in writing.
SECTION 2 — SHIPPING DESTINATIONS
Maxxima Welding Supply ships to eligible addresses within the United States.
Shipping availability may vary based on the destination, product, carrier restrictions, package dimensions, hazardous-material restrictions, or other logistical considerations.
We reserve the right to decline or cancel an order that cannot reasonably or legally be shipped to the address provided.
If an order is canceled because we cannot ship it to the destination and payment has already been processed, the applicable amount will be refunded.
SECTION 3 — SHIPPING METHODS AND CARRIERS
Available shipping methods are displayed during checkout where applicable.
We may use shipping carriers and logistics providers such as UPS, FedEx, USPS, or other appropriate carriers depending on the destination, package characteristics, service availability, and shipping method selected.
The carrier ultimately used for an order may differ when reasonably necessary to complete delivery.
Shipping services and carrier availability may change without notice.
SECTION 4 — SHIPPING CHARGES AND FREE SHIPPING
Maxxima Welding Supply offers free standard shipping on eligible orders of $50 or more shipped to eligible addresses within the United States.
The $50 minimum is calculated based on the merchandise subtotal after discounts and promotions and before applicable taxes.
Orders with a merchandise subtotal below $50 are subject to applicable shipping charges, which will generally be calculated and displayed during checkout before the order is submitted.
Free shipping applies to standard shipping only. Expedited, express, freight, oversized, unusually heavy, special-handling, or other non-standard shipping services may be subject to additional charges.
Certain products or destinations may be excluded from free shipping because of size, weight, carrier restrictions, special handling requirements, or other shipping limitations. Any applicable shipping charge will be disclosed during checkout before you complete your purchase.
Shipping charges may otherwise depend on factors including destination, package weight, package dimensions, number of items, shipping method, carrier rates, and applicable surcharges.
Maxxima Welding Supply may modify or discontinue free-shipping promotions prospectively. Any change will not affect an order already accepted under an applicable free-shipping offer.
SECTION 5 — DELIVERY ESTIMATES
Delivery dates and transit times displayed on the Site, during checkout, in order communications, or through carrier tracking are estimates unless expressly stated otherwise.
Estimated transit time generally begins after the order has been processed and transferred to the shipping carrier.
Maxxima Welding Supply does not guarantee carrier transit or delivery dates unless a specific guarantee is expressly provided in writing.
Delivery may be delayed by circumstances including:
- Carrier disruptions
- Severe weather
- Natural disasters
- Transportation interruptions
- Holidays
- High shipping volumes
- Labor disruptions
- Incorrect or incomplete addresses
- Government actions
- Security events
- Supply-chain disruptions
- Events outside our reasonable control
To the extent permitted by applicable law, Maxxima Welding Supply is not responsible for carrier delays occurring after a shipment has been transferred to the carrier.
SECTION 6 — ORDER TRACKING
When tracking information is available, it may be provided by email, through your customer account, or through another order-status notification.
Tracking information is generated and updated by the applicable shipping carrier.
There may be a delay between shipment confirmation and the carrier's first tracking update.
Carrier tracking information should generally be used as the primary source for the current status of a shipment after the package has been transferred to the carrier.
SECTION 7 — SHIPPING ADDRESS RESPONSIBILITY
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before submitting an order.
If you discover an error in your shipping address, contact us as soon as possible at sales@maxximaweldingsupply.com.
We will make reasonable efforts to update an address before shipment, but we cannot guarantee that an address can be changed after an order has been submitted or entered the fulfillment process.
Once a shipment has been transferred to the carrier, address changes may be unavailable or may be subject to carrier restrictions and additional charges.
SECTION 8 — INCORRECT OR INCOMPLETE ADDRESSES
If a package cannot be delivered because the customer provided an incorrect, incomplete, or undeliverable address, the customer may be responsible for reasonable additional shipping, return, redirection, or reshipment charges to the extent permitted by applicable law.
If an undeliverable shipment is returned to Maxxima Welding Supply, we will determine the appropriate next step based on the circumstances and our applicable Refund Policy.
Original shipping charges may be non-refundable where the delivery failure resulted from incorrect or incomplete information provided by the customer, subject to applicable law.
SECTION 9 — REFUSED AND UNCLAIMED SHIPMENTS
If a shipment is refused, abandoned, or remains unclaimed and is returned to Maxxima Welding Supply, additional carrier, return-shipping, or reshipment charges may apply.
Any refund will be handled according to our Refund Policy and applicable law.
Shipping and carrier charges already incurred may be deducted from an otherwise applicable refund where permitted by law and where the return resulted from the customer's refusal or failure to accept delivery.
SECTION 10 — LOST PACKAGES
If tracking information indicates that a shipment may have been lost in transit, please contact us at sales@maxximaweldingsupply.com.
We may work with the applicable carrier to investigate the shipment and, where appropriate, submit a carrier claim.
Customers may be asked to provide information reasonably necessary to investigate the shipment.
The resolution of a lost-package claim may depend on the carrier's investigation, shipping service used, insurance coverage, and applicable law.
Nothing in this Section limits rights or remedies that cannot lawfully be waived.
SECTION 11 — PACKAGES MARKED DELIVERED
If carrier tracking indicates that a package has been delivered but you cannot locate it, please:
- Verify the shipping address on your order.
- Check around the delivery location, including entrances, porches, mailrooms, reception areas, parcel lockers, and other safe locations.
- Check with household members, employees, neighbors, building management, or others who may have accepted the shipment.
- Contact the carrier for additional delivery information.
- Contact Maxxima Welding Supply if the shipment still cannot be located.
We may assist with a carrier investigation where appropriate.
A carrier's "delivered" scan does not automatically determine all rights or responsibilities between Maxxima Welding Supply and the customer. Any claim will be evaluated based on the circumstances, available evidence, applicable carrier procedures, and applicable law.
SECTION 12 — DAMAGED SHIPMENTS
Please inspect packages and products promptly after delivery.
If a shipment arrives with visible shipping damage, please retain:
- The product
- Original packaging
- Shipping box or container
- Packing materials
- Shipping label
- Photographs showing the damage
Contact sales@maxximaweldingsupply.com as soon as reasonably possible and provide your order number, a description of the damage, and photographs where available.
Do not discard damaged products or packaging until we advise you that they are no longer required for the investigation.
We may request additional information necessary to evaluate the damage or submit a carrier claim.
Depending on the circumstances, an appropriate resolution may include replacement, refund, carrier claim, or another remedy consistent with our Refund Policy and applicable law.
SECTION 13 — MISSING OR INCORRECT ITEMS
Please inspect your order promptly after delivery.
If an item is missing from your shipment or you receive a product different from the product ordered, contact us at sales@maxximaweldingsupply.com and provide your order number and information describing the issue.
Photographs of the package, shipping label, packing materials, and products received may be requested to help us investigate.
If we determine that an incorrect item was shipped or an item was omitted due to our error, we will provide an appropriate remedy consistent with applicable law.
SECTION 14 — MULTIPLE SHIPMENTS
An order containing multiple products may be shipped in more than one package or from more than one location.
Packages belonging to the same order may arrive at different times and may have separate tracking numbers.
Receiving only part of an order does not necessarily mean that the remaining products are missing.
Where available, review the tracking information associated with each shipment.
SECTION 15 — ORDER CHANGES AND CANCELLATIONS
If you need to change or cancel an order, contact us as soon as possible at sales@maxximaweldingsupply.com.
We will make reasonable efforts to accommodate requests received before fulfillment or shipment, but we cannot guarantee that an order can be changed or canceled once processing has begun.
Once an order has shipped, cancellation may no longer be possible and the order may instead be subject to our Refund Policy.
SECTION 16 — DELIVERY SIGNATURES
Certain orders may require a signature upon delivery based on factors such as order value, product type, destination, carrier requirements, fraud-prevention measures, or shipping method.
We may add a signature requirement when reasonably necessary to protect the shipment, customer, or Maxxima Welding Supply.
The customer is responsible for ensuring that an authorized person is available to receive a shipment when a signature is required.
SECTION 17 — COMMERCIAL AND BUSINESS ADDRESSES
Customers shipping to commercial, industrial, warehouse, shop, or other business locations are responsible for ensuring that the location can receive the shipment.
Delivery to a reception desk, mailroom, loading area, shipping department, employee, agent, or other person reasonably appearing authorized to receive deliveries at the address may constitute delivery, subject to applicable law and carrier procedures.
SECTION 18 — FREIGHT, OVERSIZED, AND SPECIAL ORDERS
Certain heavy, oversized, high-value, bulk, or special-order products may require freight shipping or special handling.
Such orders may be subject to:
- Additional shipping charges
- Freight quotations
- Delivery appointments
- Signature requirements
- Special handling requirements
- Different processing times
- Destination restrictions
Where special shipping arrangements are required, we may contact you before fulfillment.
SECTION 19 — RISK OF LOSS AND TITLE
Risk of loss and title for products will transfer in accordance with applicable law.
Nothing in this Shipping Policy is intended to shift risk of loss to a consumer earlier than permitted by applicable law or to limit rights or remedies available for products lost or damaged during shipment.
SECTION 20 — SHIPPING RESTRICTIONS
Some products may be subject to shipping restrictions imposed by law, carriers, manufacturers, suppliers, or other applicable requirements.
We reserve the right to refuse or cancel shipment where we reasonably determine that shipping a product to a particular destination would violate applicable law, carrier rules, safety requirements, or other binding restrictions.
If we cancel an order for this reason after collecting payment, the applicable amount will be refunded.
SECTION 21 — FORCE MAJEURE AND EVENTS OUTSIDE OUR CONTROL
Maxxima Welding Supply will not be responsible, to the extent permitted by applicable law, for shipping or delivery delays caused by events outside our reasonable control.
These may include severe weather, natural disasters, fires, floods, transportation interruptions, carrier disruptions, labor disputes, governmental actions, civil unrest, war, terrorism, public-health emergencies, power outages, telecommunications failures, cyber incidents, supply shortages, or similar circumstances.
Nothing in this Section limits rights that cannot lawfully be waived.
SECTION 22 — RETURNS AND REFUNDS
Shipping-related returns, refunds, replacements, and exchanges are also subject to our Refund Policy.
If there is a conflict between this Shipping Policy and the Refund Policy concerning whether a returned product qualifies for a refund or exchange, the Refund Policy will govern that issue, subject to applicable law.
SECTION 23 — CHANGES TO THIS SHIPPING POLICY
We may update this Shipping Policy from time to time to reflect changes in our shipping practices, carriers, Services, business operations, or applicable requirements.
The current version will be published on the Site with an updated "Last Updated" date.
Changes will apply prospectively to the extent required by applicable law and will not unlawfully reduce rights associated with previously completed transactions.
SECTION 24 — CONTACT US
For questions about shipping, delivery, tracking, or an order, please contact:
Maxxima Welding Supply
Email: sales@maxximaweldingsupply.com
California, United States
Please include your order number and the email address associated with your order when contacting us about an existing purchase.