Privacy policy

Last Updated: September 7, 2026

Maxxima Welding Supply ("Maxxima Welding Supply," "we," "us," or "our") respects your privacy and is committed to responsibly handling personal information.

This Privacy Policy describes how we collect, use, disclose, retain, and otherwise process personal information when you visit www.maxximaweldingsupply.com (the "Site"), purchase products from us, create or use an account, contact us, subscribe to communications, interact with our advertisements, or otherwise use our products, services, and online features (collectively, the "Services").

This Privacy Policy also describes certain choices and rights that may be available to you regarding your personal information.

Please read this Privacy Policy carefully. By using our Services, you acknowledge the practices described in this Privacy Policy.

Our Site is hosted on Shopify, which provides the e-commerce platform that enables us to operate our online store.

SECTION 1 — PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us and which Services you use.

We may collect the following categories of personal information.

Contact Information

This may include:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Company or business name
• Other contact information you choose to provide

Order and Transaction Information

When you make or attempt to make a purchase, we may collect information such as:

• Products purchased or considered
• Order number
• Purchase amount
• Order history
• Billing and shipping information
• Order status
• Shipping and tracking information
• Returns, exchanges, and refunds
• Discounts or promotional offers used
• Customer-service communications relating to an order

Payment Information

When you make a purchase, payment information is processed by Shopify, Shopify Payments, or other payment processors made available through our Site.

Depending on the payment method used, payment-related information may include payment-card information, billing information, digital-wallet information, transaction identifiers, and other information necessary to authorize and process the transaction.

Maxxima Welding Supply generally does not directly store complete payment-card numbers. Payment information may instead be collected and processed by our payment service providers according to their own privacy and security practices.

Account Information

If customer accounts are available, we may collect information associated with your account, such as:

• Login information
• Contact information
• Saved addresses
• Order history
• Account preferences
• Other information associated with your customer profile

Customer Service and Communications

When you contact us, we may collect:

• Your contact information
• The contents of your communications
• Order information
• Product questions
• Compatibility information
• Warranty-related information
• Photographs, files, or other materials you submit
• Records of customer-service interactions

Reviews and Other Content

If you submit a product review, rating, photograph, testimonial, feedback, or other content, we may collect and use the information you choose to provide.

Device and Usage Information

When you access or use our Site, we or service providers acting on our behalf may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Cookie identifiers
• Referring website or source
• Pages viewed
• Products viewed
• Search activity
• Shopping-cart activity
• Date and time of visits
• Interactions with the Site
• Approximate geographic location derived from IP address
• Information about how you navigate and use the Site

SECTION 2 — SOURCES OF PERSONAL INFORMATION

We may collect personal information from several sources.

Information You Provide Directly

We collect information directly from you when you:

• Place an order
• Attempt to make a purchase
• Create an account
• Contact customer service
• Request product information
• Ask about product compatibility
• Submit a return, exchange, refund, or warranty request
• Subscribe to marketing communications
• Complete a form
• Submit a review or other content
• Participate in a promotion, survey, or similar activity
• Information Collected Automatically

We and our service providers may automatically collect information when you visit or interact with our Site using technologies such as:

• Cookies
• Pixels
• Tags
• Software development kits
• Log files
• Analytics technologies
• Similar tracking technologies

Information From Shopify and Other Service Providers

We may receive information from Shopify and other companies that help us operate our business, including:

• Payment processors
• Shipping carriers
• Fulfillment providers
• Fraud-prevention providers
• Analytics providers
• Advertising and marketing providers
• Email service providers
• Customer-service platforms
• Technology providers

Information From Advertising and Marketing Partners

Where applicable, we may receive information from advertising platforms, marketing partners, analytics providers, social-media platforms, or similar services concerning interactions with our advertisements, Site, or marketing campaigns.

We may combine information obtained from these sources with information we collect directly from you or automatically through the Site.

SECTION 3 — HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

Providing and Fulfilling Our Services

We may use your information to:

• Process and fulfill orders
• Process payments
• Provide order confirmations
• Ship products
• Provide delivery and tracking information
• Process returns and exchanges
• Issue refunds
• Maintain customer accounts
• Provide receipts and invoices

Customer Service

We may use personal information to:

• Respond to questions
• Provide customer support
• Assist with product selection
• Respond to product compatibility inquiries
• Resolve order or delivery problems
• Process returns or warranty-related communications
• Respond to complaints
• Communicate with you about products or transactions

Operating and Improving Our Business

We may use information to:

• Operate and maintain the Site
• Understand how customers use our Site
• Analyze Site performance
• Improve navigation and functionality
• Improve our products and Services
• Understand customer preferences
• Develop new products, features, or services
• Conduct internal research and analysis
• Maintain business records

Security and Fraud Prevention

We may use information to:

• Authenticate transactions
• Detect suspicious activity
• Prevent fraudulent transactions
• Protect customer accounts
• Protect our Site, systems, and business
• Investigate security incidents
• Enforce our Terms of Service

Legal and Compliance Purposes

We may process information as reasonably necessary to:

• Comply with applicable laws and regulations
• Maintain accounting and tax records
• Respond to lawful requests
• Establish, exercise, or defend legal claims
• Protect our rights or property
• Resolve disputes
• Enforce agreements
• Cooperate with courts, regulators, law enforcement, or government authorities where required or permitted by law

SECTION 4 — MARKETING COMMUNICATIONS

Where permitted by applicable law, we may use your contact information to communicate with you about:

• Products
• New inventory
• Promotions
• Discounts
• Special offers
• Company news
• Other marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in those communications or by contacting us.

Opting out of marketing communications will not prevent us from sending non-promotional communications necessary to provide our Services, including:

• Order confirmations
• Shipping notifications
• Payment communications
• Account notices
• Product safety notices
• Responses to customer-service inquiries

SECTION 5 — COOKIES AND SIMILAR TECHNOLOGIES

Our Site may use cookies, pixels, tags, and similar technologies.

Cookies are small files or pieces of information stored on or associated with your browser or device.

We may use these technologies for purposes including:

• Operating our Site
• Maintaining shopping-cart functionality
• Remembering preferences
• Authenticating customers
• Preventing fraud
• Maintaining security
• Understanding Site usage
• Measuring Site performance
• Improving our Services
• Measuring marketing effectiveness
• Supporting advertising where applicable

Essential Cookies

Essential cookies support functions such as:

• Shopping carts
• Checkout
• Account authentication
• Security
• Fraud prevention
• Site functionality

Disabling essential cookies may prevent portions of the Site from functioning properly.

Analytics Cookies

Analytics technologies may help us understand:

• How visitors reach our Site
• Which pages or products visitors view
• How visitors navigate the Site
• How long visitors interact with portions of the Site
• Whether Site features function as intended
• General Site traffic and performance

Advertising and Marketing Technologies

Where used, advertising and marketing technologies may help us:

• Measure advertising performance
• Understand interactions with our advertisements
• Measure conversions
• Understand customer interests
• Improve marketing campaigns
• Present advertisements that may be more relevant to customers

Your ability to control these technologies may depend on your browser, device, location, applicable law, and privacy controls made available through our Site.

SECTION 6 — ANALYTICS

We may use Shopify analytics and other analytics services to understand how visitors interact with our Site and Services.

Analytics providers may collect information such as device information, IP address, browser information, pages viewed, referring sources, interactions, and other usage information.

We use analytics information to understand Site performance, identify technical problems, understand customer behavior, improve our Site, and evaluate our business and marketing activities.

The analytics services actually used by Maxxima Welding Supply may change as our business and Site develop.

SECTION 7 — TARGETED AND INTEREST-BASED ADVERTISING

We may work with advertising, marketing, social-media, or analytics providers to promote Maxxima Welding Supply and measure the effectiveness of our advertising.

Where these services are used, information about your interactions with our Site or advertisements may be used to:

• Measure advertising performance
• Attribute purchases or other actions to advertising campaigns
• Understand audience interests
• Prevent repetitive or irrelevant advertising
• Create or measure advertising audiences
• Display advertisements that may be relevant to your interests

Depending on the technologies involved, information may be associated with browsers, devices, cookies, accounts, or other identifiers.

Some advertising providers may use information collected through different websites, applications, devices, or services according to their own privacy policies.

Certain privacy laws may characterize some forms of targeted advertising or disclosure of information for advertising as "selling," "sharing," or targeted advertising even when no money is exchanged for the personal information.

Where applicable law provides a right to opt out of such activities, we will provide or honor applicable privacy choices as required.

SECTION 8 — SHOPIFY

Our online store is hosted by Shopify.

Shopify provides the e-commerce infrastructure used to operate our Site, including technology supporting online shopping, checkout, customer interactions, fraud prevention, and related services.

When you visit our Site, place an order, use Shop or Shop Pay where available, or otherwise interact with Shopify-powered functionality, Shopify may process personal information in connection with providing its services to us and, in certain circumstances, for purposes described in Shopify's own privacy notices.

Information processed by Shopify may include:

• Contact information
• Order information
• Payment-related information
• Device information
• Browser information
• IP address
• Cookie identifiers
• Shopping and Site interactions
• Fraud and security information
• Shopify's handling of personal information is also governed by its applicable privacy policies and contractual arrangements.

SECTION 9 — PAYMENT PROCESSORS

Payments made through our Site may be processed by Shopify Payments or other third-party payment providers.

Payment processors may collect and process information necessary to:

• Authorize payments
• Complete transactions
• Prevent fraud
• Verify identities or payment methods
• Resolve disputes and chargebacks
• Comply with financial, regulatory, and legal obligations

Payment providers process information according to their own privacy policies, security standards, and legal obligations.

SECTION 10 — SHIPPING AND FULFILLMENT

We may disclose information to shipping carriers, logistics companies, fulfillment providers, or other delivery-related service providers where necessary to fulfill an order.

Information provided for these purposes may include:

• Name
• Shipping address
• Email address
• Telephone number
• Order information
• Delivery instructions

These providers may use information to deliver orders, provide tracking, communicate about delivery, resolve shipping issues, and satisfy applicable legal requirements.

SECTION 11 — HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate our business, provide our Services, or comply with applicable law.

Recipients may include:

• Shopify
• Payment processors
• Shipping carriers
• Fulfillment providers
• Technology providers
• Cloud and hosting providers
• Customer-service providers
• Email and communication providers
• Analytics providers
• Marketing providers
• Advertising providers
• Fraud-prevention and security providers
• Accounting and financial advisers
• Legal advisers
• Other professional service providers

We may also disclose information at your direction or with your consent.

Service providers may process personal information on our behalf for legitimate business purposes or according to their independent legal obligations, depending on the nature of the relationship.

SECTION 12 — SALE OR SHARING OF PERSONAL INFORMATION

Maxxima Welding Supply does not sell personal information for money in the ordinary meaning of the term "sell."

However, some privacy laws define "sale," "sharing," targeted advertising, or similar concepts more broadly.

For example, the use of certain advertising cookies, pixels, analytics technologies, or advertising partners may be considered a sale or sharing of personal information under some privacy laws even when no money is paid for the information.

Where our practices are legally considered a sale, sharing, or use of personal information for targeted advertising, eligible customers may have the right to opt out.

Where required, we will provide or honor appropriate mechanisms for exercising these rights.

SECTION 13 — BUSINESS TRANSACTIONS

Personal information may be disclosed or transferred in connection with an actual or proposed:

• Merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Sale of the business
• Bankruptcy
• Similar corporate transaction

Information may be disclosed to advisers, potential counterparties, purchasers, successors, or other appropriate parties involved in the transaction, subject to applicable legal requirements.

A successor organization may continue to process personal information consistent with this Privacy Policy or another privacy notice provided as required by law.

SECTION 14 — LEGAL DISCLOSURES

We may disclose personal information when we reasonably believe disclosure is necessary or appropriate to:

• Comply with applicable law
• Respond to a subpoena, warrant, court order, or other lawful process
• Respond to lawful government requests
• Protect our legal rights
• Protect the rights, safety, or property of our customers or others
• Investigate fraud
• Investigate security incidents
• Prevent unlawful activity
• Enforce our Terms of Service
• Establish, exercise, or defend legal claims

SECTION 15 — YOUR PRIVACY CHOICES

Depending on how you interact with our Site, you may have several ways to control your information.

Marketing Emails

You may unsubscribe from promotional email communications using the unsubscribe link contained in the email.

Cookies

You may be able to control cookies through:

• Your browser settings
• Device settings
• Privacy controls made available through our Site
• Disabling certain cookies may affect Site functionality.

Advertising Choices

Advertising providers and platforms may provide their own privacy and advertising controls.

Where applicable law requires Maxxima Welding Supply to provide an opt-out mechanism for certain advertising or data-sharing activities, we will provide or honor those choices as required.

SECTION 16 — YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information.

These rights may include the right to:

• Know whether we process your personal information
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain a copy of certain information
• Request information about categories of personal information collected
• Request information about categories of third parties receiving information
• Opt out of certain sales or sharing of personal information
• Opt out of certain targeted advertising
• Limit certain uses of sensitive personal information where applicable
• Withdraw consent where processing relies on consent
• Appeal certain decisions concerning privacy requests

These rights are subject to applicable exceptions, limitations, eligibility requirements, and verification procedures.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure.

SECTION 17 — CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under California law.

Depending on whether applicable statutory requirements apply to Maxxima Welding Supply and to the particular processing activity, California residents may have rights including the right to:

• Know the categories of personal information collected
• Know the categories of sources from which information is collected
• Know the business or commercial purposes for collecting, using, selling, or sharing information
• Know categories of third parties to whom information is disclosed
• Request access to specific personal information
• Request deletion
• Request correction
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information where applicable
• Receive information about applicable privacy practices
• Exercise applicable privacy rights without unlawful discrimination

If our use of advertising or tracking technologies constitutes "selling" or "sharing" personal information under California law, eligible California residents may exercise applicable opt-out rights through privacy controls we make available or by contacting us.

SECTION 18 — OPT-OUT PREFERENCE SIGNALS

Certain browsers, devices, or software may allow users to communicate privacy preferences through recognized opt-out preference signals.

Where required by applicable law and where we are technically able to recognize an applicable signal, we will process legally recognized opt-out preference signals in accordance with applicable requirements.

These signals may apply to the particular browser or device through which the signal is communicated.

SECTION 19 — AUTHORIZED AGENTS

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require reasonable documentation demonstrating the agent's authority and may require you to verify your identity directly with us before completing the request.

SECTION 20 — SENSITIVE PERSONAL INFORMATION

We do not intentionally request sensitive personal information unless it is reasonably necessary for a legitimate business, transactional, security, or legal purpose.

Where we process information classified as sensitive personal information under applicable law, we will process it in accordance with applicable requirements.

We encourage customers not to send unnecessary sensitive information through ordinary email, website forms, reviews, or other communications.

SECTION 21 — DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The appropriate retention period may depend on factors including:

• Customer relationships
• Order and transaction history
• Returns and refunds
• Warranty obligations
• Tax requirements
• Accounting requirements
• Fraud prevention
• Security
• Legal obligations
• Dispute resolution
• Enforcement of agreements

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our business practices.

SECTION 22 — DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, destruction, or loss.

We also rely on service providers, including Shopify and payment processors, to maintain security measures appropriate to the services they provide.

However, no Internet transmission, electronic storage system, or security measure can guarantee absolute security.

You are responsible for maintaining the confidentiality of account credentials and should promptly contact us if you believe an account or personal information associated with you has been compromised.

SECTION 23 — CHILDREN'S PRIVACY

Our Site and Services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us without appropriate authorization, please contact us.

If we determine that personal information has been collected from a child contrary to applicable law, we will take reasonable steps to delete or otherwise appropriately address that information.

SECTION 24 — INTERNATIONAL USERS

Maxxima Welding Supply operates from the United States.

If you access our Site from outside the United States, personal information may be transferred to, stored in, or processed in the United States or other jurisdictions in which Shopify or our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live.

Where applicable law requires specific safeguards for international transfers, we or our applicable service providers will use appropriate mechanisms as required.

SECTION 25 — THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, applications, social-media platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of independent third parties.

When you leave our Site or interact with an independent third-party service, that third party's privacy policy and terms may apply.

We encourage you to review applicable third-party privacy policies before providing personal information.

SECTION 26 — SOCIAL MEDIA

If you interact with Maxxima Welding Supply through a social-media platform, both Maxxima Welding Supply and the applicable platform may receive information relating to the interaction.

Social-media companies process information according to their own privacy policies.

Information you choose to publish publicly through social media may be visible to other users or the general public.

SECTION 27 — EMAIL AND COMMUNICATION SECURITY

Ordinary email and other electronic communications are not always secure.

Please do not send passwords, complete payment-card numbers, or other unnecessary highly sensitive information through ordinary email.

We may retain communications where reasonably necessary for:

• Customer service
• Order management
• Product support
• Recordkeeping
• Fraud prevention
• Dispute resolution
• Legal compliance

SECTION 28 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Our business
• Our products or Services
• Our Site
• Technology
• Service providers
• Advertising or analytics practices
• Applicable laws or regulations
• Other operational or legal requirements
• When we update this Privacy Policy, we will post the revised version on our Site and update the "Last Updated" date.

Where required by applicable law, we may provide additional notice regarding material changes.

SECTION 29 — CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit an applicable privacy request, please contact:

Maxxima Welding SupplyEmail: sales@maxximaweldingsupply.com

When submitting a privacy request, please provide sufficient information for us to understand your request.

We may request additional information where reasonably necessary to verify your identity, protect your information, and process your request.